Spa Director Spotlight – March 2018

William “Bill” Toth,  Area Director, Mandara Spas
@Loews Portofino Bay Hotel & Walt Disney World’s Swan Dolphin Resort, Orlando Florida

Bill Toth is the Area Director in Orlando, FL for Mandara Spas overseeing the Mandara Spa at Loews Portofino Bay Hotel in Universal Studios and the Mandara Spa at Walt Disney World’s Swan Dolphin Resort.  Previously the owner and founder of Life Balance Strategies LLC, a consulting, management and wellness company, he brings more than 20 years of professional and executive experience in the hospitality, spa, salon, and fitness industries.

Bill entered the field initially as a massage therapist, personal trainer and sports nutrition counselor.  Credentialed in advanced spa management, he has directed some of the industry’s finest spas listed in the top 100 spas/resorts in North America as rated by Forbes and Mobile, including Canyon Ranch, Starwood luxury division, Westgate Resorts, and Marriott International.    He has led and participated in teams that have won international awards for customer service and guest satisfaction and including receiving ISPA’s Innovation Award for 2013.  He has presented as an invited speaker at conventions, and to business and management groups, with typical topics of goal setting, productivity, sales motivation, executive management, customer service, and operations management.   He is experienced in all aspects of spa design, development, training and operations and has served as a member of the Executive Committee of luxury division hotels and on the Leadership Council of the Bissell Family of Companies.

His consulting experience includes both large and small spa design, outdoor pool design, fitness center design, salon design, interior design, equipment selection, product selection, retail design and layout, menu design, creation of standard operating procedures, employee selection, employee training, fiscal management,  leadership training, and Forbes standards of customer service.

Bill Toth is a certified Consulting Clinical Hypnotist, Life Coach, and Master Practitioner of NLP (Neuro Linguistic Programming).  He also holds certifications as an NLP Results Coach, a Time Line Coach and Regression Specialist, in Hypnosis for Pain Management, Hypnosis for Weight Loss, Handwriting Analysis and in Dynamic Speaking for Public Speaking.  He has dedicated his professional career to wellness and to quality of life improvements.

Bill is currently in training, committed to getting fit and finding that stronger version of himself.  He has entered several races and challenges this year, including the Terrain race, which took place this past February 24th and the Tough Mudder scheduled in Miami on April 7^th.  Most important Iron Man 70.3 in Boulder, Colorado, Bill will be representing Spa Pushing Limits.  Spa Pushing Limits is raising money for an organization called Wellness for Cancer.   https://www.facebook.com/groups/1125022694217437/