Joann Waclack, Spa and Wellness Manager, Naples Bay Resort & Club
A native of Illinois and resident of Miami the last 7 years, Joann joined Naples Bay Resort & Club late this year and brings a wealth of experience and knowledge to her role as Spa and Wellness Manager. Joann and her team provide a safe, effective wellness experience with guidance toward overall improved health and wellbeing.
Joann holds a Master of Science degree from Western Illinois University, with a double major in Sport Management and Exercise Psychology, and she received her Bachelor of Science degree in Commercial Recreation and Leisure Services Management from Southern Illinois University, Carbondale. She is a certified Group Fitness Instructor, former teacher, choreographer, Level 9 gymnast, fitness competitor, and certified stretch practitioner. Her varied background and experience in the fitness, spa, and wellness world makes Joann ideal to lead Naples Bay Club’s Spa and Wellness Programs!
Before joining, Joann was the project consultant at The Now Massage Boutique prior to their first flagship location opening in Fort Lauderdale, FL. She hired the team of Guest Experience Guides and Massage Therapists as well as created local partnerships in the community to create brand awareness. She also worked with WTS International where she was in charge of daily operations at the spa and health club at a variety of properties such as: Intercontinental Miami mySpa in Downtown Miami, Jade Signature’s Tata Harper Spa in Sunny Isles Beach, Park Grove’s Spa & Wellness Center in Coconut Grove, and Brickell Flat Iron.
Prior to her positions at WTS, Joann worked as the Lifestyle Director at Trump Tower 1. She was responsible for ensuring projects within the lifestyle activities program are initiated, directed, and executed as appropriate at Trump Tower 1. She ensured relevant support functions were in place to successfully deliver the program to residents and have responsibility over the development of the clubhouse and amenity space, including visibility of all financial, contractual, strategic, and risk-related information relevant to the program. Additional responsibilities included ensuring the resort’s lifestyle initiative program met budgetary requirements, planning events, driving excellence in customer experience, growth of customer loyalty, and delivery of successful group activities and resident-attended events.
As Fitness Director for start-up company DexaFit – the gold standard in body composition and metabolic analysis has grown to 11 locations nationwide and recently opened up in Boca Raton where Joann was in charge of daily operations and community outreach. Prior to this position, Joann was the Fitness Manager at the famed Nobu Eden Roc Resort in Miami Beach, where she had the unique opportunity to provide administrative and professional management services to a vast number of members and guests during the hotel’s historic expansion and merger with Nobu Hospitality, one of the world’s premier destination hotel groups.
During free time, Joann enjoys choreographing her own fitness routines, traveling, tennis, paddle boarding, and encouraging others to do their best. Her favorite eats: gator, shrimp, and pineapple.