Director of Spa & Fitness, The Biltmore Hotel
With honor and pride from the FSA, Charlotte is a founding Board Member of the Florida Spa Association and currently serves as Chair of the Board for the Association. Charlotte is also an active participant and contributor in the spa industry, previously sitting on the Focus Group and Membership Task Force Committees for the International Spa Association.
Charlotte joined the Biltmore Hotel in 2013 as the Director of Spa & Fitness & Retail. Prior to joining the Biltmore Hotel, Charlotte was the Director of Spa & Fitness for Canyon Ranch Hotel & Spa in Miami Beach for five years and was the opening Director. Charlotte was also the Director of Spa & Fitness at Spa Chakra in the Conrad Hotel in Miami. And before entering Spa Management, Charlotte was the Vice President of Sales & Marketing for Aromatherapy Associates, a brand renowned globally in the Spa Industry.
Charlotte is a graduate of Florida State University with a major in International Business and Spanish. Her industry and language experience has taken her on projects throughout Spain, Mexico, and the Caribbean. Her love for travel and the spa industry has taken her all around the world to spas in Asia, Europe, South Africa and all throughout North America and the Caribbean.
Charlotte was born in Manchester, England but has lived in Coral Gables since 2000. Charlotte loves spending time with her friends, family, and young children. Her passion for spa, food & wine, and authentic experiences keep her and her family traveling. Some daily quietness and active Zumba keep her in her zen place.